Return & Refund Policy

At AVIZA SCENTS, we are committed to providing genuine and high-quality perfumes.

No Return & No Refund Policy

Due to the nature of fragrance and personal care products, all perfume sales are final. We do not accept returns, exchanges, or refunds once an order has been delivered.

Returns or refunds will only be considered in the following cases:

• You receive a wrong product.
• You receive a damaged or leaking product.
• The product is missing from your order.

If you experience any of the above issues, please contact us within 48 hours of delivery with:

• Your Order Number
• Clear photos/videos of the product and packaging

Once verified, we will arrange a replacement or provide an appropriate resolution.

Please note:

• Products opened, used, or damaged after delivery are not eligible for return or refund.
• Fragrance preference (liking or disliking the scent) is not a valid reason for return or refund.
• We reserve the right to reject claims that do not meet the above conditions.

Thank you for shopping with AVIZA SCENTS.