Shipping Policy

Effective Date: July 2026

Thank you for shopping with AVIZA SCENTS. We are committed to delivering your orders safely and on time.

1. Order Processing

• Orders are processed within 1–2 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.
• During festivals, sales, or high-demand periods, processing may take slightly longer.

2. Shipping Time

Estimated delivery times are:

• Metro Cities: 2–5 Business Days
• Other Cities & Towns: 3–7 Business Days
• Remote Areas: 5–10 Business Days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

• Free Shipping on orders above ₹400.
• A standard shipping fee may apply to orders below ₹400. The applicable shipping charge will be displayed during checkout.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email and/or SMS containing your tracking number and courier details.

You can use the tracking number to monitor your shipment's delivery status.

5. Delivery Attempts

Our courier partners will make delivery attempts as per their standard policy.

If the shipment cannot be delivered due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the order may be returned to us.

Additional shipping charges may apply for reshipping.

6. Incorrect Shipping Information

Please ensure that your shipping address, phone number, and email address are accurate before placing your order.

AVIZA SCENTS is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

7. Damaged or Incorrect Orders

If you receive:

• A damaged package
• A leaking perfume bottle
• The wrong product
• A missing item

Please contact us within 48 hours of delivery with:

• Your Order Number
• Clear photos and/or videos of the product and packaging

After verification, we will arrange a replacement or provide an appropriate resolution.

8. Delivery Delays

While we strive to deliver every order on time, delays may occur due to:

• Weather conditions
• Public holidays
• Natural disasters
• Courier service disruptions
• Government restrictions

We appreciate your patience in such situations.

9. International Shipping

Currently, AVIZA SCENTS ships only within India.

International shipping is not available at this time.

10. Contact Us

If you have any questions regarding shipping, please contact us:

AVIZA SCENTS
Website: www.avizascents.com
Email: avizascents@gmail.com

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This Shipping Policy is fully compatible with your Shopify store and aligns with your:

• ✅ No Return / No Refund Policy
• ✅ Terms of Service
• ✅ Privacy Policy