Terms of service

Terms of Service

Effective Date: July 2026

Welcome to AVIZA SCENTS. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

2. Products

We strive to display our products as accurately as possible. However, actual product colors, packaging, and appearance may vary slightly depending on your device or manufacturer updates.

All products are subject to availability. We reserve the right to discontinue or limit the quantity of any product at any time.

3. Pricing

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

We reserve the right to change product prices without prior notice.

4. Orders

We reserve the right to accept or cancel any order for reasons including but not limited to:

  • Product unavailability
  • Pricing or typographical errors
  • Suspected fraudulent activity
  • Payment verification issues

If your order is cancelled after payment, the applicable refund will be processed to your original payment method.

5. Payments

We accept secure online payments through trusted payment gateways.

Orders will be processed only after successful payment confirmation or order verification for Cash on Delivery (if available).

6. Shipping

Orders are processed within our standard processing time and shipped through trusted courier partners.

Delivery times are estimated and may vary due to factors beyond our control, including weather conditions, courier delays, or public holidays.

7. Return & Refund Policy

Due to the nature of fragrance products, all perfume sales are final.

We do not accept returns, exchanges, or refunds for products once delivered, except in the following situations:

  • Wrong product received
  • Damaged or leaking product
  • Missing item in the shipment

Claims must be reported within 48 hours of delivery with supporting photos or videos.

8. Intellectual Property

All content on this website, including logos, product images, graphics, text, designs, and trademarks, is the property of AVIZA SCENTS and may not be copied, reproduced, or used without prior written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Submit false or misleading information.
  • Attempt to interfere with website security or functionality.
  • Copy or misuse website content.

10. Limitation of Liability

AVIZA SCENTS shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our maximum liability shall not exceed the amount paid for the purchased product.

11. Privacy

Your use of our website is also governed by our Privacy Policy.

We collect and process personal information only as necessary to process orders, provide customer support, and improve our services.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Surat, Gujarat, India.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

AVIZA SCENTS
Email: avizascents@gmail.com
Website: www.avizascents.com